Learning & Development - Individual
-
Finance for nonfinancial managers – Individual
R2,400.00Includes: Digital Course Material, 4 hours of One-on-One Live Zoom Training with a Programme Facilitator (can be split into 2 x 2 hour sessions) Target Audience: All staff who have a financial accountability in their role Learning Outcomes: Understand the importance of financial management Identify, solve problems and make financial decisions Understand basic accounting principles
Add to cart -
How to plan and execute a strategy – Individual
R2,400.00Includes: Digital Course Material, 4 hours of One-on-One Live Zoom Training with a Programme Facilitator (can be split into 2 x 2 hour sessions) Target Audience: Managers who are required to develop organizational and department strategies Learning Outcomes: Strategy at corporate and business unit levels, Application of various analytical frameworks used in arriving at the choices
Add to cart -
Business writing skills – write right! – Individual
R2,400.00Includes: Digital Course Material, 4 hours of One-on-One Live Zoom Training with a Programme Facilitator (can be split into 2 x 2 hour sessions) Target Audience: All Employees Learning Outcomes: Determine purpose of written communication and Do’s and Don’ts Develop the structure and content of written communication Apply writing tools and grammatical tips for effective
Add to cart -
Effective meetings – Individual
R2,400.00Includes: Digital Course Material, 4 hours of One-on-One Live Zoom Training with a Programme Facilitator (can be split into 2 x 2 hour sessions) Target Audience: Employees who are required to chair or facilitate meetings or sessions Learning Outcomes: Introduction to the importance of effective meeting management Determining if and when to call a meeting Preparing
Add to cart -
Client service Centric Skills – Individual
R2,400.00Includes: Digital Course Material, 4 hours of One-on-One Live Zoom Training with a Programme Facilitator (can be split into 2 x 2 hour sessions) Target Audience: All employees Learning Outcomes: Understand the concept of the client as a source of revenue; Realise the impact of the loss of client business; Understand the possible ways that clients
Add to cart -
Relationship building and management skills – Individual
R2,400.00Includes: Digital Course Material, 4 hours of One-on-One Live Zoom Training with a Programme Facilitator (can be split into 2 x 2 hour sessions) Target Audience: All front line personnel, team members and managers as well as business specialists Learning Outcomes: Networking Influencing Negotiating skills Global cross-cultural relationships Understanding the behavior styles of other people we
Add to cart -
Conflict Handling Skills – Individual
R2,400.00Includes: Digital Course Material, 4 hours of One-on-One Live Zoom Training with a Programme Facilitator (can be split into 2 x 2 hour sessions) Target Audience: All personnel Learning Outcomes: Recognize how one’s our own attitudes and actions impact on others Recognize your own stereotypes and prejudices and the impact of these on your managing diversity
Add to cart -
Interpersonal Relationship Skills – Individual
R2,400.00Includes: Digital Course Material, 4 hours of One-on-One Live Zoom Training with a Programme Facilitator (can be split into 2 x 2 hour sessions) Target Audience: All personnel Learning Outcomes: Apply the universal interpersonal skills in any interpersonal situation to achieve your intended outcome including: the art of building rapport; showing empathy; empathic listening; empathic questioning
Add to cart -
Assertive Communication Skills – Individual
R2,400.00Includes: Digital Course Material, 4 hours of One-on-One Live Zoom Training with a Programme Facilitator (can be split into 2 x 2 hour sessions) Target Audience: All personnel Learning Outcomes: An assertiveness self-assessment Three communication styles – assertive, aggressive and non-assertive An assertiveness philosophy Childhood messages that influence our communication style The assertiveness challenge Giving and
Add to cart -
Telephone Etiquette skills – Individual
R2,400.00Includes: Digital Course Material, 4 hours of One-on-One Live Zoom Training with a Programme Facilitator (can be split into 2 x 2 hour sessions) Target Audience: All front line personnel Learning Outcomes: Apply Tele-etiquette skills that make a real difference to any telephonic conversation with a client Employing effective telephone etiquette Leverage off your vocal quality
Add to cart -
Communication skills – Individual
R2,400.00Includes: Digital Course Material, 4 hours of One-on-One Live Zoom Training with a Programme Facilitator (can be split into 2 x 2 hour sessions) Target Audience: All personnel Learning Outcomes: Understand the channels of communication and what are potential roadblocks to effective communication Analyze communication styles and preferences to be able to adopt different approaches to
Add to cart -
Personal wellness and stress management – Individual
R2,400.00Includes: Digital Course Material, 4 hours of One-on-One Live Zoom Training with a Programme Facilitator (can be split into 2 x 2 hour sessions) Target Audience: Anyone wanting to improve on their own personal development Learning Outcomes: Completing a personal wellness self-assessment Understanding the components required for holistic personal wellness Stress management demons and how to
Add to cart