Description

Includes: Digital Course Material, 4 hours of One-on-One Live Zoom Training with a Programme Facilitator (can be split into 2 x 2 hour sessions)

Target Audience: Employees who are required to negotiate or influence discussions in their function

Learning Outcomes:

• Understanding the need for negotiation skills in business
• Identifying the characteristics of a good negotiator
• Identifying individual negotiating styles
• How to influence and inspire others to your point of view or argument
• Knowing and applying the steps in the negotiation process
• Explaining strategies that could be used in negotiation
• Preparation – information gathering and goal setting
• Developing communication skills essential to negotiate successfully
• Gaining confidence – demonstrating persuasive and assertiveness techniques
• Achieving the best deal/outcome possible

Learning and Assessment Methodology:

• Pre-reading material
• Self Assessments
• Group discussions
• Case Studies
• Simulations
• Roleplays
• Action planning sheet
• Learning Diary