Description
Duration: 1 Day
Includes: Digital course material; Live training via Zoom by a Programme Facilitator
Target Audience: Any person who manages employees
Learning Outcomes:
- Principles of performance management
o Performance management: The “what” and the “why”
o The Business Model for performance planning and execution
o Elements of the performance management process
o Reviewing Client performance management system and process– what’s worked and what’s not worked - The performance management cycle and process
- Performance Planning:
o Understanding how to cascade key performance objectives from business objectives
o Agreeing the standard terminologies – outputs (KPAs), performance indicators (KPIs) and measures
o Reviewing how to write a KPA document for Astute specific positions - Performance reviews
o Pitfalls and practicalities of the performance review process
o The elements of the performance review process and discussion
o Roles and responsibilities – for preparation, giving feedback, coaching, etc
o Giving and receiving (asking for) feedback – giving a fair assessment – including praising and giving constructive feedback – the 7 C’s of effective feedback
o Coaching towards development and performance correction
o Practising performance feedback review (role-plays) - Performance evaluation and reward
o Giving performance evaluation results and reward feedback
o Consistent motivation - Performance management discussion – interpersonal skills (application)
- Performance coaching principles, models and skills
Learning and Assessment Methodology:
- Pre-reading material
- Self Assessments
- Group discussions
- Case Studies
- Simulations
- Roleplays
- Action planning sheet
- Learning Diary
Notes:
Please note maximum group size is 15, after which delegates will be split into multiple groups.
If your number of delegates exceeds 15, please contact us for discounts and preferential pricing.
Multiday Business Programmes can be condensed to suit your budget. Please contact us for more information.