Description
Includes: Digital Course Material, 4 hours of One-on-One Live Zoom Training with a Programme Facilitator (can be split into 2 x 2 hour sessions)
Target Audience: Employees who are required to chair or facilitate meetings or sessions
Learning Outcomes:
- Determine the importance of facilitation skills
- Determine the role of the facilitator
- Plan a facilitated session
- Develop facilitation session ground rules
- Apply the logical flow pattern of a facilitated session
- Use the process steps for drawing out responses from all participants
- Deliver a facilitation session using quality listening and questioning skills
- Determine how to structure a facilitation session
- Use and apply facilitation planning worksheets
- Evaluate the effectiveness of the facilitation session against evaluation criteria
Learning and Assessment Methodology:
- Pre-reading material
- Self Assessments
- Group discussions
- Case Studies
- Simulations
- Roleplays
- Action planning sheet
- Learning Diary