Description

Includes: Digital Course Material, 4 hours of One-on-One Live Zoom Training with a Programme Facilitator (can be split into 2 x 2 hour sessions)

Target Audience: Employees who are required to chair or facilitate meetings or sessions

Learning Outcomes:

• Determine the importance of facilitation skills
• Determine the role of the facilitator
• Plan a facilitated session
• Develop facilitation session ground rules
• Apply the logical flow pattern of a facilitated session
• Use the process steps for drawing out responses from all participants
• Deliver a facilitation session using quality listening and questioning skills
• Determine how to structure a facilitation session
• Use and apply facilitation planning worksheets
• Evaluate the effectiveness of the facilitation session against evaluation criteria

Learning and Assessment Methodology:

• Pre-reading material
• Self Assessments
• Group discussions
• Case Studies
• Simulations
• Roleplays
• Action planning sheet
• Learning Diary