Description
Includes: Digital Course Material, 4 hours of One-on-One Live Zoom Training with a Programme Facilitator (can be split into 2 x 2 hour sessions)
Target Audience: Any person who manages employees
Learning Outcomes:
- Establishing agreements – Developing strong relationships with direct reports
- Understanding coaching principles and the GROW Model – Introducing a new approach to management
- Establishing trust – Creating a safe, supportive, blame-free and challenging environment through mutual respect and trust
- Active listening – Enhanced, open communication, clarity and partnership
- Powerful questioning – Empowering direct reports
- Asking permission – Partnering and creating ownership for direct reports
- Coaching feedback – Development of direct reports and effective performance management reviews
- Setting goals that energize and motivate – Development of direct reports, performance management and aligning individual purpose and organizational targets
- Setting/reviewing actions – Enhanced performance management
- Creating awareness for current performance and behaviours – Enhanced performance management and empowerment
- Building responsibility for improvements and solutions – Innovation and risk-taking
- Building coaching behaviours that will be sustained – Sustainability and job satisfaction
Learning and Assessment Methodology:
- Pre-reading material
- Self Assessments
- Group discussions
- Case Studies
- Simulations
- Roleplays
- Action planning sheet
- Learning Diary
