Description

Includes: Digital Course Material, 4 hours of One-on-One Live Zoom Training with a Programme Facilitator (can be split into 2 x 2 hour sessions)

Target Audience: Leaders and Managers AND Individuals with potential for succession into management

Learning Outcomes:

• The management functions and activities of:
  o Planning (strategic and business planning, goals setting, prioritizing, time management, scheduling)
  o Leading (directing, leading, inspiring, coaching, developing)
  o Organizing (scheduling, coordinating, project management)
  o Controlling (monitoring, measurement, performance evaluation, discipline)

Learning and Assessment Methodology:

• Pre-reading material
• Leadership / Interaction Manager self-assessment
• Behavior identification assessment (workplace)
• Group discussions
• Case Studies
• Simulations
• Roleplays
• Action planning sheet
• Learning Diary