Duration: 1 Day

Includes: Digital course material; Live training via Zoom by a Programme Facilitator

Target Audience: All managers

Learning Outcomes:

• The importance of having frank crucial conversations
• Motivational feedback principles
• The critical conversations model
• The critical conversations skills
• Applying the relevant skills

Learning and Assessment Methodology:

• Pre-reading material
• Self Assessments
• Group discussions
• Case Studies
• Simulations
• Roleplays
• Action planning sheet
• Learning Diary

Notes:

Please note maximum group size is 15, after which delegates will be split into multiple groups.

If your number of delegates exceeds 15, please contact us for discounts and preferential pricing.

Multiday Business Programmes can be condensed to suit your budget. Please contact us for more information.