Inter-personal & Relationship Skills
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Public speaking – Companies
R8,500.00 Duration: 1 Day Includes: Digital course material; Live training via Zoom by a Programme Facilitator Target Audience: Employees who are required to deliver presentations or public speaking Learning Outcomes: Understanding your own attitude toward public speaking and developing the appreciation for the characteristics of effective presenters Doing the initial planning and knowing your audience DesignAdd to cart -
Report writing skills – Companies
R25,500.00 Duration: 3 Days Includes: Digital course material; Live training via Zoom by a Programme Facilitator Target Audience: Employees who are required to write reports in their function Learning Outcomes: Why reports are expected to conform to structural, punctuation and formatting conventions. Explain the importance of identifying your readers and their needs. Identify how much detailAdd to cart -
Running effective meetings – Companies
R8,500.00 Duration: 1 Day Includes: Digital course material; Live training via Zoom by a Programme Facilitator Target Audience: Employees who are required to chair or facilitate meetings or sessions Learning Outcomes: Introduction to the importance of effective meeting management Determining if and when to call a meeting Preparing for the meeting The structure of the meetingAdd to cart -
Facilitation skills – Companies
R17,000.00 Duration: 2 Days Includes: Digital course material; Live training via Zoom by a Programme Facilitator Target Audience: Employees who are required to chair or facilitate meetings or sessions Learning Outcomes: Determine the importance of facilitation skills Determine the role of the facilitator Plan a facilitated session Develop facilitation session ground rules Apply the logical flowAdd to cart -
Presentation skills – Companies
R25,500.00 Duration: 3 Days Includes: Digital course material; Live training via Zoom by a Programme Facilitator Target Audience: Employees who are required to deliver presentations or public speaking Learning Outcomes: Plan the structure of a presentation to achieve an agreed purpose Prepare for your presentation by preparing your equipment, materials and venue Deliver a short facilitatedAdd to cart -
Business writing skills – write right! – Companies
R17,000.00 Duration: 2 Days Includes: Digital course material; Live training via Zoom by a Programme Facilitator Target Audience: All Employees Learning Outcomes: Determine purpose of written communication and Do’s and Don’ts Develop the structure and content of written communication Apply writing tools and grammatical tips for effective message Develop Business Writing Tools to be included inAdd to cart -
Client service Centric Skills – Companies
R8,500.00 Duration: 1 Day Includes: Digital course material; Live training via Zoom by a Programme Facilitator Target Audience: All employees Learning Outcomes: Understand the concept of the client as a source of revenue; Realise the impact of the loss of client business; Understand the possible ways that clients react to poor service; Demonstrate methods of satisfying irateAdd to cart -
Relationship building and management skills – Companies
R8,500.00 Duration: 1 Day Includes: Digital course material; Live training via Zoom by a Programme Facilitator Target Audience: All front line personnel, team members and managers as well as business specialists Learning Outcomes: Networking Influencing Negotiating skills Global cross-cultural relationships Understanding the behavior styles of other people we interact with and adapt our own behavioural style toAdd to cart -
Conflict Handling Skills – Companies
R8,500.00 Duration: 1 Day (Preferably after communication program) Includes: Digital course material; Live training via Zoom by a Programme Facilitator Target Audience: All personnel Learning Outcomes: Recognize how one’s our own attitudes and actions impact on others Recognize your own stereotypes and prejudices and the impact of these on your managing diversity in the workplace Find newAdd to cart -
Assertive Communication Skills – Companies
R8,500.00 Duration: 1 Day (Preferably after communication program) Includes: Digital course material; Live training via Zoom by a Programme Facilitator Target Audience: All personnel Learning Outcomes: An assertiveness self-assessment Three communication styles – assertive, aggressive and non-assertive An assertiveness philosophy Childhood messages that influence our communication style The assertiveness challenge Giving and receiving feedback using a direct,Add to cart -
Interpersonal Relationship Skills – Companies
R8,500.00 Duration: 1 Day (Preferably after communication program) Includes: Digital course material; Live training via Zoom by a Programme Facilitator Target Audience: All personnel Learning Outcomes: Apply the universal interpersonal skills in any interpersonal situation to achieve your intended outcome including: the art of building rapport; showing empathy; empathic listening; empathic questioning for clarification; praising; using courageAdd to cart -
Telephone Etiquette skills – Companies
R8,500.00 Duration: 1 Day Includes: Digital course material; Live training via Zoom by a Programme Facilitator Target Audience: All front line personnel Learning Outcomes: Apply Tele-etiquette skills that make a real difference to any telephonic conversation with a client Employing effective telephone etiquette Leverage off your vocal quality that ‘purrrrs’ Answering the telephone according to organisational standardsAdd to cart
In this increasingly competitive business environment, every single word counts.
A properly constructed and persuasively written Curriculum Vitae (CV) is a powerful tool that makes the difference when setting a first impression when applying for that dream job.
Since 1989, our Talent Acquisition Division has been compiling professional CVs, profiles and covering letters, assisting with career guidance, and coaching candidates through their job search and interview process.
With extensive national and international experience in talent identification and acquisition and human resources, we know what your CV needs to portray in order to secure that job interview.
Trust The Focus Group. Your best job starts here.
