The Focus Group’s Healthcare Division provides highly cost-effective consultancy and personalised management of healthcare and medical aid schemes to both Small and Medium Enterprises (SMEs) and large corporate clients.
We have a team of technically strong, service-orientated consultants that provide comprehensive servicing and support to our clients, including senior management, the HR team and all company employees. As such, your HR team knows that when employees are serviced by The Focus Group, their involvement at member level is fully outsourced to us, allowing them to concentrate on other priority HR matters.
Our team is made up of accredited and experienced health care professionals who work with our clients daily to overcome whatever challenges arise. If an employee is hospitalised or gives birth on a weekend or in the early hours of the morning, we are there to support the process and ensure that everything runs smoothly.
Our mission is to apply holistic, proven methods to improve overall well-being and ultimately unlock the potential of each individual, which has a positive domino effect throughout the organisation.
What makes us different?
We service members directly, HR receives monthly reports and billing reconciliations and we offer road shows bi-annually to educate members on the latest product information.
We perform induction/withdrawals/transfers and facilitate plan changes whenever they need to be made.
We handle all member queries, pre-authorisations and assist in determining plan suitability.
We have more references than most clients care to read and once we take over your scheme, we promise that we will delight you with our servicing skills.
Our Healthcare Service Offering also includes:
- Primary Healthcare Solutions
- HIV / AIDS workplace solutions
- Chronic disease management
- On-site health Care days
- Psychological help for all family members
- General EAP products
- Medical GAP cover
- International travel cover
- Executive and employee wellness programmes